Gather up to three of your excellent-to-lightly-worn Stio items that are fully functional and in overall good condition. 

Fill out the trade-in form to provide your address and item information, and we will email you a prepaid shipping label. Print your shipping label, package up your items and drop them off at your nearest FedEx location. While we don’t provide packaging for your items, we will cover the cost of shipping. You can help limit waste by reusing any boxes or packaging you may already have. 

After we receive and process your items, we will email you a credit that can be used for any purchase at Stio.com or our Mountain Studio locations. Please allow 2-4 weeks for us to process your items and email your credit.

Please ensure that the items you are sending in are in good condition—free of any tears, rips, stains or broken zippers. If we are unable to find your item in our catalog or your item is not in good, fully functional condition, you may not receive any credit for your items.

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