There could be a few reasons you haven't received your shipment confirmation. First lets have you check your SPAM folder. Emails commonly go there or to JUNK. Another reason could be it hasn't shipped yet. If that's the case, please email us at customerexperience@stio.com with the name the order is under and we can email your Sales Order information.

More Great Content

Can I shop Stio Second Turn items from a location outside the U.S.?
Can I shop Stio Second Turn items from a location outside the U.S.? Read article
What items are sold through the Stio Second Turn program?
What items are sold through the Stio Second Turn program? Read article
What are the condition ratings for items for sale through Stio Second Turn?
What are the condition ratings for items for sale through Stio Second Turn? Read article