There could be a few reasons you haven't received your shipment confirmation. First lets have you check your SPAM folder. Emails commonly go there or to JUNK. Another reason could be it hasn't shipped yet. If that's the case, please email us at customerexperience@stio.com with the name the order is under and we can email your Sales Order information.

More Great Content

What types of exchanges does Stio offer?
What types of exchanges does Stio offer? Read article
How long do Second Turn redemption codes last?
How long do Second Turn redemption codes last? Read article
Can I combine multiple Second Turn redemption codes on one order?
Can I combine multiple Second Turn redemption codes on one order? Read article