There could be a few reasons you haven't received your shipment confirmation. First lets have you check your SPAM folder. Emails commonly go there or to JUNK. Another reason could be it hasn't shipped yet. If that's the case, please email us at customerexperience@stio.com with the name the order is under and we can email your Sales Order information.

More Great Content

Why does my bank statement show multiple transactions for the same order?
Why does my bank statement show multiple transactions for the same order? Read article
What orders qualify for free shipping?
What orders qualify for free shipping? Read article
How do I unsubscribe from the Stio Catalog?
How do I unsubscribe from the Stio Catalog? Read article