We're Here to Help
The Stio Customer Experience Team are your personal advocates for all things Stio. Talk to our specialists about product details, activity-specific info, fabrics, sizing; we'll help with any need whatsoever.
Contact Us
Call Us
1-800-265-7846
Mon - Sat | 8am - 5pm MT*
Email Us
customerexperience@stio.com
Live Chat
Start a Live Chat with a specialist now.
*During off-hours Order Entry Specialists are available 24 hours a day to place orders over the phone.
Fast Answers
We sincerely hope that your Stio product will accompany you throughout your daily life, but if it’s not the right fit for you we will most certainly accept returns of clean, unworn, unwashed and unaltered items for a refund. Returns must be made within 30 days of the purchase date*. Final sale items are not eligible for return. All returned orders receive a processing fee of $6.95 upon return.** Additional Stiosphere Member return fees apply.
Please Note:
*The start date of holiday returns/exchanges is November 1st. As long as you place your order on or after this date, you will be eligible to return/exchange it until January 15th or within 30 days from the ship date, whichever comes later.
**Some states charge tax on this processing fee.