All Stio products are fully warranted to the original owner against manufacturers’ defects in materials & workmanship* for the practical lifetime of a product. Incidental damages from wear and tear** or misuse may not be covered under warranty, but can be repaired for a fee at the discretion of the Warranty Team. Should you find a defect in your Stio product we are happy to help! Please fill out this form to get started! If there are any other questions please feel free to email the Warranty Team at firstname.lastname@example.org.
*Manufacturing and workmanship defects include: zipper issues, snap failure, seam unraveling, seam tape failure and stitching coming undone.
**Examples of wear and tear damages include burn marks and tears from sharp objects.