To redeem an E-Gift Card, key the gift card code into the "Gift Card or Discount code" box upon checking out. E-Gift Cards can only be used online.
To redeem a physical Stio Gift Card please give Customer Experience Team a call at 800-265-7846, or visit one of our Mountain Studios here in Jackson Hole, Wyoming or Park City, Utah.
To redeem a Stio store credit please give Customer Experience Team a call at 800-265-7846.
To purchase an E-Gift Card please visit the E-Gift cards link at the bottom of the website.
To purchase a physical Stio Gift Card, please give one of our Customer Specialists a call at 800-265-7846, or visit one of our Mountain Studios here in Jackson Hole, Wyoming or Park City, Utah. We can mail a physical gift card or send the gift card information via email.
We sincerely hope that your Stio product will accompany you throughout your daily life, but if it’s not the right fit for you we will most certainly accept returns of clean, unworn, unwashed and unaltered items for a refund. Returns must be made within 30 days of the purchase date*. Final sale items are not eligible for return. All returned orders receive a processing fee of $6.95 upon return.** Additional Stiosphere Member return fees apply.
*The start date of holiday returns/exchanges is November 1st. As long as you place your order on or after this date, you will be eligible to return/exchange it until January 15th or within 30 days from the ship date, whichever comes later.
**Some states charge tax on this processing fee.