Free Shipping On All Orders Starting 3/17/2020
All orders receive free standard shipping. Please choose the standard shipping option during checkout, or call 800-265-7846 to receive this offer by phone.
Standard Shipping orders will deliver in 5-10 business days.
Shipping within the United States & Canada
Stio ships via FedEx and USPS within the United States. Orders to Canada will be shipped via $65 flat-rate FedEx International Economy®. This rate covers duty, taxes, handling and freight.
Live in a Mountain Town?
We know life in a mountain town can be tricky with USPS! Stio ships via FedEx or USPS. Our warehouse ships quickly and to avoid any shipping delays or returned packages, please provide both a PO Box and physical address if you do not receive USPS to your home.
Is your order in “Pre-Shipment?”
Don’t worry! Your order is on it’s way. On occasion, USPS will not update the tracking for your package. Your order will still arrive within 5-10 business days. Shipping to APO/FPO/DPO Addresses To arrange a shipment to APO/FPO/DPO addresses or international destinations (other than Canada), please contact the Customer Experience Team at 800-265-7846.
Lost or Stolen Packages
Stio is not responsible for lost or stolen packages that are marked delivered by our shipping partners. Please ensure your address is secure for delivery.