Holiday Shipping Timelines
To receive your package by 12/24/20, orders must be placed using the selected shipping method by the following dates and times:
Standard Shipping - 12/15 at 11:30 a.m. MT
FedEx Ground - 12/15 at 11:30 a.m. MT
FedEx 2Day - 12/21 at 11:30 a.m. MT
FedEx Overnight - 12/22 at 11:30 a.m. MT 

COVID-19 Potential Shipping Delays
Standard Shipping and Expedited Shipping timelines may be delayed due to COVID-19 precautions being taken at our warehouse. Our carriers are maintaining normal delivery operations, however some packages may experience delays due to increased package volume. Please contact us with any questions.  

Free Shipping On All Orders

All orders receive free standard shipping. Please choose the standard shipping option during checkout, or call 800-265-7846 to receive this offer by phone.

Expedited Shipping

Expedited shipping orders must be placed before 11:30 AM MT to ensure same day shipment. Due to COVID-19, expedited shipping is not offered at checkout. For any expedited shipment needs, please call Customer Experience at 1-800-265-7846 to place your order. 

Shipping Timelines

Standard Shipping orders will deliver in 5-10 business days.

Shipping within the United States & Canada

Stio ships via FedEx and USPS within the United States. Orders to Canada will be shipped via $65 flat-rate FedEx International Economy®. This rate covers duty, taxes, handling and freight.

Live in a Mountain Town?

We know life in a mountain town can be tricky with USPS! Stio ships via FedEx or USPS. Our warehouse ships quickly and to avoid any shipping delays or returned packages, please provide both a PO Box and physical address if you do not receive USPS to your home.

Is your order in “Pre-Shipment?”

Don’t worry! Your order is on it’s way. On occasion, USPS will not update the tracking for your package. Your order will still arrive within 5-10 business days. Shipping to APO/FPO/DPO Addresses To arrange a shipment to APO/FPO/DPO addresses or international destinations (other than Canada), please contact the Customer Experience Team at 800-265-7846.

Lost or Stolen Packages

Stio is not responsible for lost or stolen packages that are marked delivered by our shipping partners. Please ensure your address is secure for delivery.